Frequently Asked Questions

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General

On average, it takes 45-60 days from application to move-in. 

  1. Households may register on our website and complete the free Pre-Qualification application. If they pass the Pre-Qualification Questionnaire, they are prompted to submit a Full Application. This step includes a credit and background check, uploading income verification documents, and payment of an application fee.
  2. If approved, we will send them their maximum allowable monthly rent. Households may work with a real estate agent of their choice and may begin searching for a home for sale that meets our property criteria.
  3. Once households find a home they love, their agent submits it to our team for review. If the home passes our review, we will submit a competitive cash offer to the seller. If the seller accepts, the households will sign a 1-year lease and a Right to Purchase Agreement. All rent amounts and Right to Purchase prices are predetermined for up to 5 years. If the seller rejects our offer, the household and agent will continue their home search.
  4. After closing on the home, our exclusive property management company, Pathlight Property Management, prepares it for move-in and provides support to residents throughout their lease. Residents have the option to purchase the home from us anytime during their lease. If they do not renew the lease and do not elect to purchase the home, they may move-out with no financial penalty.

We evaluate rent-to-income and debt-to-income ratios, FICO® scores, housing, employment, and criminal history, and other considerations:

  • Annual household income of at least $40,000
  • Proof of income
  • No open chapter 7 bankruptcy
  • No disqualifying criminal history
  • Minimum of 45 days from date of application to move-in

The application fee is $75 in a majority of our approved communities. Rates vary by metro.

Click here for a list of application fees by state. 

We have a one-time nonrefundable application fee that varies by state. After a seller accepts our cash offer, the household will pay a Security Deposit. During the lease term, residents can expect to pay the following conveniently online: rent, utilities, a monthly air filter replacement fee, and if applicable, a one-time pet fee and monthly pet rent, and pool maintenance.

Click here to view specific fees. 

We allow up to 3 pets (cats or dogs) weighing less than 180 pounds in total combined weight. We allow all dog breeds, however, certain dog breeds may be restricted by local regulations and Homeowner’s Association rules. Further, livestock/farm animal pets such as pigs, horses, chickens, and goats, aquariums over 20 gallons, and exotic, venomous, and verminous pets, are not allowed.

Please note that although service and assistance animals are excluded from our pet policy requirements, supporting documentation is required to qualify as such. Click here for applicable pet costs.

We own the home until the household exercises their Right to Purchase. Our exclusive property management company, Pathlight, supports residents throughout their lease. They handle rent and utility payments, maintenance, and everything in between.

One of the benefits of our Program is that applicants must work with a licensed real estate agent to find a home. This way, applicants have the expertise and advice of a professional. Some of us have even taken part in this program for personal options. 

Applications
Before Applying/Eligibility

The first step is to answer a few basic needs questions and them responded to the email invitation to complete the Pre-Qualification Questionnaire. This step is free and asks six simple questions

Each household member contributing to rent must present proof of income. Click here for a full list of acceptable documents.

Our minimum FICO requirement is 620. 

We calculate a credit score as the average credit score of all household members who will contribute to rent, weighted by the amount each household member’s income makes of the total income of the household. 

To document self-employment, we require the submission of the most recently filed tax return and last two months of personal or corporate bank statements. No joint bank accounts may be used unless all joint owners apply as leaseholders.

For a complete list of accepted income verification documents, click here. 

Yes, a copy of the ITIN is required for the application process.

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Payment

The first step is to answer a few basic needs questions and them responded to the email invitation to complete the Pre-Qualification Questionnaire. This step is free and asks six simple questions

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After Application Submission
Denials

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